Benefit Plan Business Partner Contacts
Employee Assistance Program (EAP)
TELUS Health (formerly LifeWorks)
EAP for Lay and Clergy
| Care Access Center | (888) 456-1324 |
| Website | mcc.lifeworks.com |
Medical
Blue Cross Blue Shield of Michigan (PPO)
Medical for Lay and active Clergy
| Group Number | 000071755 |
| Customer Service | (877) 752-1233 |
| Benefits and Eligibility | (800) 676-2583 |
| 24 HR/7 Day Nurse Help Line | (800) 775-2583 |
| Website | bcbsm.com |
Blue Care Network (Blue Elect Plus)
Medical for Lay
| Group Number | 00105023 |
| Customer Service | (800) 662-6667 |
| Find participating providers out-of-state | (800) 810-2583 |
| Website | bcbsm.com |
RxSavings Solutions
Free to active MCC medical plan participants
| Pharmacy Support | (800) 268-4476 |
| Website | myrxss.com |
Dental
Delta Dental of Michigan
Dental for Lay and Clergy
| Group Number | 9253 |
| Customer Service | (800) 524-0149 |
| Website | DeltaDentalMI.com |
Vision
BCBSM Blue Choice VSP
Vision for Lay and active Clergy
| Group Number | 000071755 |
| Customer Service | (877) 752-1233 |
| To find a VSP provider | (800) 877-7195 |
| BCBSM Website | bcbsm.com |
| VSP Website | vsp.com |
Flexible Spending Account Administration
Health Equity
Healthcare and Dependent Care FSAs
| Customer Service | (866) 346-5800 |
| Website | my.healthequity.com |
Payroll and Pension Payors
Paycor
Payroll Provider
| Support Team | (855) 565-3285 |
| Website | paycor.com |
Beene Garter
Payroll Provider
| Customer Service | (616) 235-5200 |
| Website | beenegarter.com |
Points North/Who’s Where
Payroll Reporting Provider
| Customer Service | (888) 561-2072 |
| Website | points-north.com |
State Street’s MyPenPay
LERP’s Pension Payor
| Retiree Customer Service | (866) 471-0368 |
| Website | statestreet.com |
Life and Long-Term Disability
UNUM
Life and AD&D, Long-Term Disability and Optional Life for Lay and Clergy
| Customer Service | (800) 421-0344 |
| Life AD&D Identification Number | 508034 002 |
| Long Term Disability Policy Number | 508034 001 |
| Optional Life Identification Number | 467610 011 |
403(b)
Empower/Prudential
403b Retirement Account
| Group Number | 008147 |
| Automated Telephone System | (877) 778-2100 |
| Hours | Monday–Friday 8am to 9pm EST |
Note: When prompted to state what you want, you can wait until the operator goes through the options then say, “It’s something else” to speak with a live person.
Unemployment
State of Michigan UIA
| Claimants/Employees | (866) 500-0017 |
| Website | miwam.unemployment.state.mi.us |
Workers’ Compensation
Gallagher Basset
| Telephone | (866) 850-1933 |